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Veterans Service Representative
Veterans Benefits Administration · Posted 23 days ago
Remote United States $50K – $88K Apply by Jun 26, 2026 Veterans Claims Examining ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
This position is located in the Department of Veterans Affairs, San Juan Regional Office (RO), Military Sexual Trauma (MST) Operations Center, which is a remote Veterans Service Center. Due to high volume of applicants, the first 150 applicants will receive first consideration. Additional applicants, beyond the first 150, may be considered, upon management 's request. Due to high volume of applicants, not all applicants will be considered.
What You'll Do
- →The Veterans Service Representative (VSR) works as an employee in the Veterans Service Center (VSC) or Pension Management Center (PMC).
- →The VSR explains benefit programs and entitlement criteria, analyzes claims materials, identifies issues, gathers relevant evidence, conducts interviews, adjudicates claims, and inputs data necessary to generate the award and notification letter to the Veteran describing the decision and the reason for it.
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
- →Selection at a lower grade level does not guarantee promotion to the full performance level.
- →The grade progression for this position is GS-07/09/10.
- →Work Schedule: Full time.
- →Regular office hours, Monday - Friday, 8:00 AM - 4:30 PM.
- →Alternate work schedules may be available at management's discretion.
- →Compressed/Flexible: May be available, at management's discretion.
- →Telework: Not Applicable.
- →This is a remote position.
- →Position Description/PD#: Veterans Service Representative, 37300A, 37301A, 37233A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: Yes Salary: The salary range indicated in this announcement reflects the 2026 "Rest of US" Pay table.
- →The actual salary range will be based on the applicable locality pay for the actual duty location.
- →View the OPM 2026 Locality Pay Tables for more information.
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation You may be required to attend an 8 week training session, which may require travel Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
- ✓Note: You may submit unofficial transcripts when applying.
- ✓However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
Personality Fit
Job ID: 8a3154ec-918f-4a2a-a530-a843c8781852
Posted via USAJobs