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Veterans Service Rep (Authorizer)
Veterans Benefits Administration · Posted 5 days ago
Remote United States $75K – $97K Apply by Jul 14, 2026 Veterans Claims Examining ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
This position is located in the Department of Veterans Affairs, San Juan Regional Office (RO), Military Sexual Trauma (MST) Operations Center, which is a remote Veterans Service Center. Due to high volume of applicants, the first 75 applicants will receive first consideration. Additional applicants, beyond the first 75, may be considered, upon management 's request. Due to high volume of applicants, not all applicants will be considered.
What You'll Do
- →Typical duties include, but are not limited to: Identifies expeditious processing of claims to minimize under/overpayments i.e. changes in dependency, Cost of Living Adjustment (COLA) write-outs, etc.
- →Makes determinations as to eligibility for type of benefits sought and fully analyzes, develops and requests pertinent evidence for rating related claims.
- →Decides the necessity for and type of exams, reexaminations or opinions to determine the existence of or to evaluate disabilities resulting from disease or injury.
- →Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim.
- →Prepares correspondence to private attorneys; acknowledges and revokes designations of private attorneys.
- →Utilizes various electronic data processing systems for inputting data related to claims adjudication, processing, monitoring_ and correspondence preparation.
- →Adjudicates award actions for compensation benefits to include release of retroactive, suspended, resumed, or terminated awards.
- →Authorizes, reviews and approves the pending award action for technical accuracy, clarity and thoroughness.
- →Prepares Statements of the Case for authorization appeals.
- →Prepares administrative decisions relating to Character of Discharge (COD), contested claims, line of duty, administrative error, etc.
- →Mentors and develops Veteran Service Representative (VSR) Trainees.
- →Promotion Potential: None.
- →Work Schedule: Monday - Friday 8:00 am - 4:30 pm Compressed/Flexible: Not Available Remote: Yes Position Description/PD#: Veterans Service Rep (Authorizer) GS-11: 02105A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: Yes
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or trial period during which we will evaluate your fitness & whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Benefits
- ★Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
- ★Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
- ★Decisions on requests for RA are made on a case-by-case basis.
- ★If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.
- ★You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.
- ★To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
- ★(https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)
Personality Fit
Job ID: 7fedbed5-f4f4-4cda-82c1-3788d400dd8b
Posted via USAJobs