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Transportation Assistant

Veterans Health Administration · Posted 11 days ago

On-site Saginaw, MI $45K – $59K Apply by Jul 10, 2026 Transportation Clerk And Assistant ENTJESFJESTJISTJ Operations
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About the Role

This position is organizationally located in the VTS Veteran Transportation Service Section of the Business Office, providing administrative support for the Medical Center's Interfacility transfer and travel process. The Patient Transfer/Transportation Coordinator is responsible for arranging the safe transfer of patients to and from Department of Veterans Affairs (VA) medical facilities and non-VA facilities.

What You'll Do

  • Major duties include, but are not limited to: Processes beneficiary travel claims utilizing the BTSSS, ECAMS, IPPS and HSRM programs.
  • Coordinates and monitors the patient transfers throughout the process, intervening when necessary to ensure a positive outcome.
  • Works with community facilities, other VA facilities and other veteran organizations to coordinate patient transportation.
  • Tracks denied transfers/transportation for Mobility Manger to review.
  • Initiates and coordinates Patient transportation accurately and timely, as required for scheduled appointments with various services and clinics at outside facilities and other VA Medical Centers.
  • Assists patients in the rescheduling of appointments for travel.
  • Work Schedule: Monday- Friday 7:30am-4:00pm Virtual: This is not a virtual position.
  • Position Description/PD#: Transportation Assistant/PD916710 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.
  • NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Benefits

  • "Smoke-free Facility: All Department of Veterans Affairs facilities are smoke-free.
  • Patients, visitors, and employees are not allowed to smoke in or near any facilities or on the grounds.
  • VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers.
  • This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest.
  • As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran.
  • This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community.
  • This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 88327f26-4f3d-4445-a1a6-a7effe84079a

Posted via USAJobs

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