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Support Services Specialist
Washington Headquarters Services · Posted 16 days ago
On-site Pentagon $71K – $111K Apply by Sep 21, 2026 Support Services Administration ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
This position serves as Serves as a Support Services Specialist responsible for planning, organizing, and executing comprehensive administrative and operational support functions. The incumbent directs multifaceted activities, including facilities management, procurement, property accountability, and workflow administration while establishing effective internal control procedures, building stakeholder cooperation, and optimizing mission-critical operations throughout the organization.
What You'll Do
- →Incumbent typical work assignments may include the following: Manage and oversee official mail distribution and correspondence services for multiple tenant organizations, ensuring full compliance with USPS, DoD, and agency postal directives, security regulations, and handling procedures for sensitive or classified materials.
- →Serve as a program analyst and advisor by interpreting administrative guidelines, establishing operational workflows, setting program goals and performance metrics, and evaluating service efficiency to recommend operational improvements.
- →Conduct program oversight, audits, and compliance inspections across supported organizational units to detect and mitigate discrepancies or potential fraud, waste, and abuse; compile and submit comprehensive postage utilization and accountability reports to higher headquarters.
- →Develop, coordinate, and deliver specialized training programs for administrative and mail-handling personnel; serve as the primary technical point of contact and liaison for resolving complex mailing, shipping, and procedural issues.
- →Utilize automated mail management systems and office automation software to track expenditures, manage postal equipment and metering accounts, maintain accurate records, and generate administrative reports.
Requirements
- ✓Education can be substituted for experience at the GS-09 & GS-11 grade-level ARE YOU QUALIFYING BASED ON EDUCATION or A COMBINATION OF EDUCATION AND EXPERIENCE?
- ✓You must provide sufficient documentation of your education in your resume.
- ✓You MUST provide a copy of official or unofficial transcripts or degrees in your application package.
- ✓It may also be acceptable to document your applicable course listing in your resume (course number, credits earned, etc.).
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education in order for it to be credited towards qualifications.
- ✓Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html.
- ✓All education claimed by applicants will be verified by the appointing agency.
- ✓If selected, an official/sealed transcript will be required prior to appointment.
- ✓PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
- ✓GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study.
- ✓Such study may have been performed on a full-time or part-time basis.
Personality Fit
Job ID: 17d3b712-a05a-4021-895c-98c1117fbb7d
Posted via USAJobs