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Support Services Specialist
Veterans Benefits Administration · Posted 7 days ago
Hybrid Chicago, IL $52K – $95K Apply by Jun 20, 2026 Support Services Administration ENTJESFJESTJISTJ OperationsTransportation
Apply for this job → About the Role
The Support Services Specialist serves in the Support Services Division, located in the selected location(s) Veteran Benefits Administration Regional Office (RO). The incumbent serves as the subject matter expert for internal and external customers on operational matters and on exercising program responsibility in space and facilities management, property management, government vehicle fleet management, alternative PIV card coordination and administrative program operations.
What You'll Do
- →The Support Services Specialist serves in the Support Services Division, located in the selected location(s) Veteran Benefits Administration Regional Office (RO).
- →The incumbent serves as the subject matter expert for internal and external customers on operational matters and on exercising program responsibility in space and facilities management, property management, government vehicle fleet management, alternative PIV card coordination and administrative program operations.
- →Specific duties include: Provides input for efficient utilization of space to include floor plans and design, ensuring proper cubicle design and required infrastructure.
- →Provides property management services including facilities, trouble calls, conducting inventories, and disposing of excess property.
- →Responsible for the day-to-day functions of the fleet management program by documenting authorized operators, scheduling utilization and maintenance and submitting required reports.
- →Responsible for the administration of the Personal Identify Verification (PIV) system, ensures proper issuance of PIV cards and manages administration roles.
- →Acts as the PIV liaison as required.
- →Provide forms and publication services which consists of printing, reproduction and distribution of forms.
- →Ensures equipment requirements are met for all forms and publications activities.
- →Provides input in the coordinating of building security with appropriate authorities.
- →Provides input in the planning and recommendations for procedural improvements in all administrative functional areas.
- →Coordinates with acquisition personnel in acquiring office supplies and equipment, then stores and distributes office supplies and equipment.
- →The incumbent may perform other duties as prescribed by the Support Services Supervisor.
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Incumbent must be willing to report to the duty station indicated for this position A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Personality Fit
Job ID: e40ed2cb-f3c3-40a1-9a68-0a76557a5823
Posted via USAJobs