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Support Services Specialist
Veterans Benefits Administration · Posted 56 days ago
On-site Boston, MA $85K – $110K Apply by Aug 17, 2026 Support Services Administration ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
The Support Services Specialist serves in the Support Services Division, located in the Veteran Benefits Administration, Boston Regional Office. The incumbent performs facilities management, property management, government vehicle management, serves as the primary/alternate PIV coordinator, and completes other administrative tasks under the supervision of the Supervisory Support Services Specialist and/or the Chief of the Support Services Division.
What You'll Do
- →Specific duties include: Evaluates and provides input for efficient utilization of space to include floor plans and design, ensuring proper cubicle design and required infrastructure.
- →Provides property management services including facilities, trouble calls, analyzing equipment requirements, remedying equipment repairs, conducting inventories, and disposing of equipment and furniture.
- →Oversees the fleet management program by coordinating day-to-day functions by documenting and authorizing operators, scheduling utilization and maintenance, and submitting required reports.
- →Conducts fact-finding or analyses to determine facility requirements based on RO organizational needs, service deficiencies, and appropriate resolutions to identified issues.
- →Responsible for the administration of the Personal Identify Verification (PIV) system, ensures proper issuance of PIV cards and manages administration roles.
- →Acts as the PIV liaison as required.
- →Evaluates and provides input into security plans and reports.
- →Coordinates building security with appropriate authorities.
- →Produces all reports associated with security.
- →Participates in the stations safety program by providing input, tracking and implementation of safety related items.
- →Participates in the development and implementation of policies and procedures.
- →Evaluates and provides input and recommendations for procedural improvements in all administrative functional areas.
- →Work Schedule: Full Time, Monday-Friday 8:00am-4:30pm Compressed/Flexible: Subject to supervisory discretion.
- →Telework: This position is eligible for situational (ad hoc) telework only.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications.
- ✓You may submit unofficial transcripts when applying.
Personality Fit
Job ID: 64e57b66-6962-48fc-b246-190ad0d67f91
Posted via USAJobs