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Supervisory Transportation Assistant
Veterans Health Administration · Posted 45 days ago
On-site Jackson, MS $56K – $73K Apply by May 25, 2026 Transportation Clerk And Assistant ESFJINFJISFJISTJ Healthcare
Apply for this job → About the Role
The primary purpose of this position is to provide leadership as a Supervisory Transportation Assistant in the management of the transportation staff. The position is responsible for assuring staff make the appropriate eligibility determination for transportation and beneficiary travel reimbursements for healthcare visits which requires an extensive knowledge of VA laws, directives, guidelines, policies, and procedures.
What You'll Do
- →Duties include. but are not limited to: Assures staff make the appropriate eligibility determinations for transportation and beneficiary travel reimbursements for healthcare visits.
- →Modifies processes when needed and evaluates the ongoing operational flow of the Beneficiary Travel (BT) program.
- →Performs training for staff on a variety of transportation management and patient related software.
- →Collaborates with others for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation.
- →Manages program operations to identify and define requirements for the use of automated systems when dispatching and routing drivers.
- →Promotes the enhancement and facilitation of access to transportation services, including the integration and coordination of services.
- →Monitors for accurate, timely, and consistent information is entered in the Medical Center's database.
- →Develops, adapts, and implements policies and plans to support the mission of the Beneficiary Travel (BT) program.
- →Assists care lines and different services in the development of policies and procedures for workload management.
- →Directs in orienting and advising physicians, residents, and interns in VA regulations, policies, and procedures on transportation and Beneficiary Travel matters.
- →Initiates presentations and attends meetings with a variety of groups, organizations, boards, and committees related to passenger transportation to promote coordination.
- →Maintains contact with clinical personnel and other staff in various clinic settings to resolve delays and misunderstandings in the medical administrative aspects of providing medical care.
- →Investigates patient complaints on travel eligibility issues and prepares written responses.
- →Establish in-depth training to ensure that MAS and other identified Medical Center staff are educated and accountable for data management as it relates to the Beneficiary Travel Program.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Pre-Employment Physical Required Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Driver's License: A current, valid state-issued Driver's License is required for this position.
- ✓NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package.
- ✓If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: a9607778-1fcb-4cda-801f-f383eda13c42
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