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Supervisory Scheduling Operations Officer
Transportation Security Administration · Posted 51 days ago
On-site Phoenix, AZ $132K – $171K Apply by Aug 18, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ EngineeringOperations
Apply for this job → About the Role
Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.
What You'll Do
- →This Supervisory Scheduling Operations Officer position is located at Phoenix Sky Harbor International Airport (PHX), Transportation Security Administration, Department of Homeland Security (DHS).
- →Duties include but are not limited to: Directing broad analytical assignments involving scheduling, resource management, staffing allocations and utilization, funding, and deviations from standards to determine validated staffing requirements.
- →Utilizing expert knowledge of organizational programs and objectives to design and conduct evaluations, and providing portions of the overall project to team members.
- →Providing expert advice and guidance to team members, and consolidating and evaluating data in preparing final recommendations.
- →Assisting executive and management decision makers and various stakeholders regarding schedule planning and concepts.
- →Working closely with executive and management decision makers to develop, coordinate, implement, and maintain shift bidding and staffing strategies for a CAT X airport.
- →Coordinating and establishing Scheduling Operations Officer (SOO) best practices and basic knowledge training.
- →Identifying and responding to questions, challenges, and concerns regarding scheduling, shift bidding, and staffing applications.
- →Utilizing agency modeling and optimizing programs to assist executive and management decision makers in determining staffing deployment strategies.
- →Producing briefings regarding scheduling issues using Microsoft Word, Excel, and PowerPoint products.
- →Communicating TSA directives to executive and management decision makers and other stakeholders.
- →Providing authoritative interpretation of TSA policies, as necessary.
- →Assisting executive and management decision makers in improving the efficiency and effectiveness of aviation security policies.
- →Developing and supporting programs, including the ability to define objectives, develop innovating approaches, identify required resources, communicate roles, coordinate teamwork and establish a management structure.
Requirements
- ✓You must possess U.S.
- ✓Citizenship or be a U.S.
- ✓You must pass pre-employment drug screening AND you will be subject to post-employment random drug and alcohol testing.
- ✓You must complete a favorable Background Investigation (BI).
- ✓Selective Service registration is required.
- ✓If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.
- ✓Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions.
- ✓Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S.
- ✓Office of Management and Budget (OMB) and U.S.
- ✓Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring.
- ✓These authorities are subject to change.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
- ★Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours).
- ★TSA will not make a monetary payment for any leave forfeited under these circumstances.
Personality Fit
Job ID: 322f9882-e7b5-457e-96b8-9bdc1dab14e9
Posted via USAJobs