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Supervisory Program Specialist

Veterans Health Administration · Posted 3 days ago

Hybrid Atlanta, GA $53K – $69K Apply by Jul 14, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Customer Success
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About the Role

The Supervisory Program Specialist provides supervision, guidance, and assistance to Social Service Representatives (SSR) in the performance of their duties. The National Call Center for Homeless Veterans (NCCHV) business line supports multiple nation-wide VA programs and facilities/business units and provides information and/or referrals to community non-profits in their area or other government resources.

What You'll Do

  • Promotion Potential: This GS-9 position is being announced at the full performance level.
  • Work Schedule: Full Time, 40 hours per week.
  • (This call center operates 24/7/365 and your shift will be anytime between Sunday through Saturday, including nights, weekends, and holidays).
  • Hours are TBD.
  • Remote: This position is not authorized for Remote work.
  • Telework: This position may be authorized for Telework.
  • Telework eligibility will be discussed during the interview process.
  • Position Description/PD#: Supervisory Program Specialist/PD03624A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Approved

Requirements

  • You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary/trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.
  • Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
  • You can verify your education here: http://ope.ed.gov/accreditation/.
  • If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
  • For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: d52e8ffd-96ce-4724-815f-27e4f3838be7

Posted via USAJobs

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