Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 121 days ago
On-site Miami, FL $62K – $80K Apply by Jun 9, 2026 Medical Support Assistance ESFJESTJISFJISTJ MarketingHealthcare
Apply for this job → About the Role
The Miami VA Healthcare System is seeking an experienced and dynamic Supervisory Medical Support Assistant. Ideal applicants are those who want to contribute to the achievement of quality care standards, as well as the growth and development of a VA academic hospital program.
What You'll Do
- →The Supervisory Medical Support Assistant is responsible for coordinating, directing and assuring quality management of the administrative activities related to inpatient care in acute medical/surgical, psychiatry, intensive care, intermediate and extended care settings and outpatient care in observation and emergency department.
- →Incumbent will have technical knowledge to determine flow and process.
- →Responsible for the oversight of the day-to-day activities of all administrative programs and direct supervision of Outpatient Clinics to assure compliance with all requirements, quality control program management reporting and special projects.
- →Administrative and management responsibilities are to include but are not limited to: Responsible for the management of the scheduling functions completed by Ward Administration , Call Center and Consult team..
- →Performs work in support of the general management and/or program analysis in which knowledge of the purpose, operation, methodology, and techniques characteristic of specific management/program analysis functions is required.
- →Performs work in support of general management and/or program analysis functions in which knowledge of the purpose, operation, methodology, patient movements, Admissions, Discharges, Transfers, Absent Sick in Hospital (ASIH), and techniques characteristic of specific management/program analysis functions is required.
- →Performs work in support of specific programs and services provided to an organization.
- →Such work requires knowledge of the operations, procedures, and techniques associated with the programs within Health Administration Service.
- →Identifies opportunities to improve efficiency, effectiveness and outcomes of care processes; identifies areas requiring attention and recommends and coordinates course of action through Assistant Chief, Ambulatory Care and Chief, Ambulatory Care.
- →Advises and assists in determining program needs to assure maximum utilization of equipment, staff and funds available.
- →Responsible for the day-to-day oversight and supervision of Out Patient Clinics.
- →Maintains inventory of all supplies utilized by Outpatient Clinic Section employees.
- →Orients new employees to the operation of the section, develops training plans, and oversees training in established Outpatient Clinics administration policies, procedures and duties.
- →Carries out administrative processing activities associated with involuntary admission, treatment and commitment of patients under the Florida Mental health Act.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: 8e4116f6-be78-43f0-bc2a-1afd0c8f3f0c
Posted via USAJobs