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Supervisory Medical Support Assistant

Veterans Health Administration · Posted 1 days ago

On-siteWalla Walla, WA$58K – $76KApply by May 27, 2026Medical Support AssistanceESFJESTJISFJISTJ
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About the Role

The Jonathan M. Wainwright Memorial VA Medical Center in Walla Walla, WA is looking to fill a Supervisory Medical Support Assistant position with the Office of Community Care Service line. The list generated from this announcement can be used up to 90 days.

What You'll Do

  • Supervisory Medical Support Assistants (SMSA) provide administrative support to our clinical colleagues in the care of our Nation's Veterans.
  • Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care.
  • VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission.
  • SMSAs are essential to the success of this mission and may be assigned to many areas (service lines) of the medical center that have a need.
  • Planning, coordinating, analyzing, and directing the many diverse activities of the Ward Administration/outpatient specialty clinic sections that provide the clerical support for the professional and/or services.
  • Assigning work of subordinate staff which requires developing performance standards.
  • Resolving complex issues to ensure that patient services are met.
  • Evaluating new products, equipment and systems in order to make recommendations for improved operations.
  • Provides the technical and management guidance necessary to achieve the optimum use of the support service resources which require the application of highly specialized knowledge and skills.
  • Carries out a full range of administrative and supervisory duties, to include assignment of work, performance evaluations, selection of staff and recommendations for awards and advancements.
  • Organizes work, sets priorities and delegates tasks and responsibilities in order to meet deadlines.
  • Manages staffing requirements, manages priorities and coordinates work in order to complete duties in an accurate and timely manner.
  • Provides briefings, orientations, staff development and training.
  • Develops and formalizes performance evaluations for those under the direct supervision of this position.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Education is not used for substitution of experience at the GS 8 level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 59cb65de-361a-42c4-ad03-90dc752628f3

Posted via USAJobs

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