Job Listing
SUPERVISORY MEDICAL SUPPORT AS
Veterans Health Administration · Posted 6 days ago
HybridSan Antonio, TX$56K – $73KApply by May 20, 2026Medical Support AssistanceESFJISFJISTJHealthcare
Apply for this job →About the Role
The Supervisory Medical Support Assistant (MSA) is responsible for ensuring the management of accurate and timely patient care coordination in outpatient clinics (primary and/or specialty), coordinating clinic administrative support activities in conjunction with the clinic director, nursing team leader and staff. Incumbent responsible for leading staff to carry out administrative activities in a patient centered manner.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Duties may include but are not limited to: Performs administrative and personnel management functions for staff supervised.
- →Assigning and evaluating the work of subordinate MSA staff Resolving complex problems to ensure patient services are met Evaluating new products, equipment, and systems to make recommendations for improved clinic operations Identifying educational or training needs Making final decisions on hiring selections Evaluating performance, and taking disciplinary action when necessary.
- →Full administrative and professional responsibility for planning and directing the MSA's activities Instructs employees in assigned tasks and job techniques, conducts formal and informal on-the-job training, and answers questions on procedures, policies and directives.
- →Completing all mandatory training and assessments.
- →Manage clinic patient flow and communication flow.
- →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
- →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
- →Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-hoc and as determined by Agency policy.
- →Virtual: This is not a virtual position.
- →Functional Statement #: 54407-F
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 522d642b-fec6-4efc-9e70-b87ea9fc679f
Posted via USAJobs