Job Listing
Supervisory Medical Administration Specialist
Veterans Health Administration · Posted today
On-site Battle Creek, MI $75K – $97K Apply by Jul 6, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ OperationsCustomer Success
Apply for this job → About the Role
This position is located within the Battle Creek VA Medical Center in Battle Creek, MI. The position ensures continuity of standards and processes at all facilities related to scheduling, cancelling and rescheduling appointments, check in/out of patients, consult management for specialty care, and processing of beneficiary travel, eligibility application processing, decedent affairs, compensation and pension, and call center operations.
What You'll Do
- →***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties may include but are not limited to the following: Performing analysis of data and workload, preparation of reports, technical writing and correspondence, and research.
- →Coordinates the implementation of new scheduling, eligibility and beneficiary travel programs.
- →Participates at the national and regional level to prepare all facilities for transition to new programs.
- →Develops methodology for training staff and verifying competencies.
- →Coordinates new and refresher training program for all schedulers throughout the five medical facilities to meet national standards and requirements.
- →Provides the full range of supervision to subordinate employees including: writing position descriptions and performance standards, conducting hiring interviews, preparing performance evaluations, providing training, recognizing high level performance, recommending and administering disciplinary action, etc.
- →Responsible for developing the operating budget, supply management and equipment needs.
- →Develops and coordinates internal review systems to ensure that both clinical and administrative activities are in compliance with agency, accrediting and regulatory requirements.
- →Ensures the updating of all policies and procedures on an annual or as needed basis.
- →Maintains a complete source of comprehensive manpower, space and equipment data to support the supervisory staff in efforts to establish, review, or modify resource requirements.
- →Maintains accurate utilization and cost information and provides and analysis of the effect of resources on the overall productivity of the various organizations.
- →Coordinates with appropriate section supervisors to assure formal orientation and training programs are developed and carried out as required.
- →Formulates, directs, and develops policies and Automated Data Processing management.
- →Evaluates circumstances and develops, refines or revises operational procedures.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is mostly sedentary; however, some walking and climbing is required to review activities outside the office and to attend committee meetings.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓NOTE: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: b1a899ef-3616-4d48-8d2c-652b5578198d
Posted via USAJobs