Job Listing
Supervisory Instructional Systems Specialist
Customs and Border Protection · Posted 68 days ago
On-site Harpers Ferry, WV $144K – $187K Apply by Jul 16, 2026 Instructional Systems ENFJENTJINFJINTJ
Apply for this job → About the Role
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Training and Development, Instructional Design Center, located in Harpers Ferry, WV. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.
What You'll Do
- →Joining the Customs and Border Protection, Office of Training and Development, Instructional Design Center will allow you to use your knowledge to ensure that the training provided in CBP meets all technical requirements of all specialty areas.
- →This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10).
- →Major Duties Include: Exercising full supervisory responsibility over a team of instructional systems specialists and related staff, including assigning work, setting priorities, monitoring progress, evaluating performance, approving leave, resolving employee concerns, and ensuring compliance with applicable personnel policies and procedures.
- →Directing and overseeing the analysis of CBP training needs and course content, including structured observation of employees in operational or mission support environments, and approving recommendations for new or revised curricula that may have agency-wide impact.
- →Managing the design, development, and maintenance of complex training programs and instructional strategies, ensuring alignment with CBP mission requirements, current doctrine, organizational policies, and applicable standards so that courses remain current, accurate, and relevant.
- →Leading and administering a comprehensive quality assurance and evaluation program for CBP training, ensuring standardized application of instructional systems design (ISD) processes, appropriate documentation and records management, early identification of performance trends, and timely implementation of corrective actions.
- →Representing OTD as a senior training and instructional systems authority by coordinating with CBP leadership and external partners, providing expert guidance on training programs, policies, and doctrine, and making decisions on resource use and cost-effective training solutions to support CBP's mission.
Requirements
- ✓You must be a U.S.
- ✓Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
- ✓Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
- ✓Please review further details via the following link.
- ✓DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
- ✓Learn more about E-Verify including your rights and responsibilities.
- ✓Bargaining Unit: This position is not covered under the bargaining unit.
- ✓Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Personality Fit
Job ID: c5c9b0a4-5f26-4135-8e5f-8063d470d8c4
Posted via USAJobs