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Supervisory Health Technician - Telehealth Clinical

Veterans Health Administration · Posted 2 days ago

On-site Danville, IL $62K – $80K Apply by Jun 24, 2026 Health Aid And Technician ESFJISFJISFPISTJ OperationsHealthcareTrades
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About the Role

The Supervisory Facility Telehealth Coordinator functions as the direct supervisor of a team of Health Technicians and may also supervise other telehealth staff. The position provides high level support, training, and advanced management of telehealth operations and is typically stationed at a clinical care delivery site with duties that may require travel.

What You'll Do

  • The Supervisory Facility Telehealth Coordinator (FTC) provides an array of complex and specialized duties related to direct supervision, leadership, staff education, technology management, as well as project and program management for all dimensions of virtual care and telehealth initiatives.
  • In addition to supervisory duties, the incumbent maintains responsibility for day-to-day operation of telehealth services at the assigned location and between the assigned location and remote sites of care as well as participating in the programmatic development and advanced support of the facility- wide telehealth program.
  • Major Duties Include: Providing direct supervision to Telehealth team which includes assigning, amending or rejecting work.
  • Ensuring production and accuracy requirements are met.
  • Developing performance plans, recommending standards and ratings, and evaluating performance, making promotions, reassignment, and recognizing outstanding performance, responding to questions or matters not covered by standards and problems in meeting performance standards.
  • Effecting corrective and disciplinary measures to address conduct and performance issues. overseeing attendance and reviewing and approving leave requests for direct reports while ensuring adequate staff is available to perform all needed telehealth duties.
  • Supporting efforts to effect necessary change. coordinating with vendors, Biomed and IT to upgrade and or replace telehealth technologies to minimize impact on patient care.
  • Work Schedule: Monday - Friday; 7:00am - 3:30pm Telework: Not Available Virtual: This is not a virtual position.
  • Functional Statement #: 09828F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
  • Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 5a3d6e84-fdc8-49f9-90bc-5c3fa2a5b2c7

Posted via USAJobs

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