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Supervisory Communications Specialist

Veterans Health Administration · Posted 2 days ago

On-siteAnn Arbor, MI$117K – $153KApply by Jun 1, 2026General Arts And InformationENFPESFJMarketingHealthcare
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About the Role

The primary purpose of this position is to serve as Supervisory Communications Specialist under the Medical Center Director at the VA Ann Arbor Healthcare System (VAAAHS). The Supervisory Communications Specialist is responsible for the supervisory control and oversite of Communications Department and Public Relations activities throughout the facility including CBOCs and all other off-site locations overseen by VAAAHS.

What You'll Do

  • As a Supervisory Communications Specialist to the Medical Center Director, the incumbent must possess a high degree of flexibility and adaptability in mastering a highly demanding work environment with the end product of each project being completed in a thorough and efficient manner.
  • Duties are broad in nature and encompass both clinical and operational aspects of the VAAAHS.
  • The incumbent must demonstrate an ability to clearly articulate medical center goals and objectives and is key in representing the Medical Center Director in every aspect of the medical center, both clinically and operationally.
  • Duties include but are not limited to the following: Reviews the facility's overall organizational performance and makes recommendations based on the medical center's relative needs.
  • Addresses high level issues related to quality-of-care customer complaints from individual patients, Veterans' groups, congressional offices.
  • Maintains oversite of both internal and external Public Affairs efforts for the facility's marketing campaigns and communication strategies.
  • Works with the facilities (6) Public Affairs Specialists, Visual Information Specialist, Program Applications Specialist, and A/V Production Specialist in implementing the Directors overall communication policies.
  • Implements facility programs based on the Medical Center's overall objectives and implements these objectives through the facility's strategic planning process.
  • Coordinates outcomes trough the Strategic Planning process with the Executive Leadership Team and Services within the VAAAHS.
  • Supervisor Duties and Responsibilities: Responsibilities and span of control of this position are extensive and varied.
  • This position Serves as a resource and provides guidance and assistance when needed on various issues.
  • Plans, develops, and coordinates all administrative functions essential to program implementation and delivery of services.
  • Demonstrates the ability to motivate, train and work with all levels of personnel and the ability to assess matters which may require development and initiation of new policies or procedures that are designed to improve workload and output.
  • Position provides oversite and Supervisory Controls over this major program for the facility: Public Affairs Office - By overseeing Internal and external Public Affairs efforts for the facility's marketing campaigns and communication strategies.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 6dafcb03-93cf-467b-8833-58c2d9160895

Posted via USAJobs

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