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Supervisory Benefits Advisor
Employee Benefits Security Administration · Posted 72 days ago
Hybrid Pasadena, CA $131K – $193K Apply by Jul 29, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
EBSA plays a vital role in protecting the retirement, health, and other job-based benefits of America's workers, retirees, and their families. We issue effective regulations, offer comprehensive education and assistance to workers, plan sponsors, fiduciaries, and service providers, and rigorously enforce the law. We serve workers, families, and the broader employee benefits community by protecting the security and integrity of the nation's benefit systems.
What You'll Do
- →The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy.
- →This is not a remote position.
- →Offices for this position are located in Boston, MA; New York, NY; Dallas, TX; Fort Wright, KY; and Pasadena, CA.
- →For specific locations, please see: DOL offices.
- →The advertised salary reflects the minimum and maximum pay for the listed locations.
- →Upon selection, the salary will be set in accordance with the selectee's assigned duty location.
- →Benefits Advisors respond to participant and beneficiary inquiries and complaints and provide technical assistance on the obligations of employers, plan sponsors, and service providers under ERISA, COBRA, ACA, HIPAA, MHPAEA, etc.
- →They resolve valid complaints through informal dispute resolution, refer complaints to enforcement involving potential criminal activity or plan wide issues that cannot be resolved informally, and serve as the focal point of the DOL liaison with the general public.
- →Major duties for this position include, but are not limited to the following: Recommend allocation of resources to ensure compliance with program goals, effectively guiding subordinate staff in achieving organizational objectives.
- →Evaluate the performance of the regional office outreach program, identifying areas for improvement, recommending, and implementing necessary changes to enhance efficiency and effectiveness.
- →Promote effective working relationships among team members and across divisions by encouraging cross-training and collaboration on regional projects.
- →Conduct outreach and educational presentations to a variety of groups, effectively communicating complex benefits regulations in a manner that is easily understood by participants and stakeholders.
- →Represent the agency in discussions with other federal, state, and local government officials, articulating policy positions and clarifying technical aspects of EBSA's mission.
- →Negotiate resolutions of problems between plan sponsors and employee benefit plans on behalf of plan participants, using strong interpersonal skills to mediate and reach agreeable outcomes.
Personality Fit
Job ID: 7fbcb899-cc04-4283-8943-6cc83906238d
Posted via USAJobs