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Supervisory Appraiser
Veterans Benefits Administration · Posted 9 days ago
On-site Phoenix, AZ $126K – $164K Apply by Jul 7, 2026 Appraising ENTJESFJESTJISTJ OperationsCustomer SuccessTrades
Apply for this job → About the Role
The Assistant Director for Construction and Valuation is responsible for attaining valuation operational related program objectives and goals for Loan Guaranty (LGY), ensuring daily operations, performance, customer service, and resolution of emerging issues. Through supervisory staff, the incumbent leads, plans, develops, organizes, coordinates, directs, and evaluates the VA Guaranty Home Loan valuation operations and oversees lenders and appraisers' compliance with VA policies and procedures.
What You'll Do
- →Specific duties include: Fully responsible for the attainment of the Construction and Valuation program objectives and goals nationwide for LG Prepares Construction & Valuation value stream (CVVS) budget in consultation with the LGY Front Office Staff and Management Analyst in relation to requests and forecasts, in-resource planning, and in productivity programs.
- →Applies goal-aligned predictive data analytics and production reports to ensure services are delivered efficiently, to enhance productivity and to monitor staff performance.
- →Communicates and collaborates regularly, representing VA, with key stakeholders including leadership of Veteran organizations, homebuilders' associations, and representatives from various communities supporting people with disabilities.
- →The incumbent is responsible for assuring timely and appropriate interaction with LGY Leader, between other businesses lines within LGY and subordinate supervisors is accomplished as needed to provide accurate and efficient service to all customers.
- →Responsible for prioritizing CVVS operational concerns and coordinating with Valuation Policy and other LGY entities to ensure efficiency of operations.
- →Oversees the work of VA fee panel appraisers and lenders to ensure that the potential liability of the Government is not inflated through fraud or misrepresentation or improper appraisal or mortgage lending activities.
- →Provides leadership promoting the highest level of timely customer service, ensuring that services are consistently delivered accurately and efficiently to Veterans, Servicemembers and Surviving Spouses, as well as industry stakeholders.
- →Allocates resources to projects and the program segments; developing, implementing, evaluating, and improving processes and procedures to monitor effectiveness, efficiency, and productivity of the CVVS, assuring that reports, decisions and contracts accurately reflect the policies and positions of VA.
- →Ensures that stakeholders training plans and schedules are developed to assure the availability of training for all Construction and Valuation stakeholders nationwide.
- →Participates in and leads largescale projects and studies that could involve business requirements for technology development, data analytics, risk management, and organizational planning, and makes recommendations to the Deputy Director, Operations, pertaining to Construction and Valuation initiatives.
- →Collaborate with other members of LGY senior leadership team in designing, implementing and maintaining standards and procedures for program evaluation and accountability, work measurement, and quality control of LGY programs, including evaluating and recommending required program data elements.
- →Oversees the Human Resources/personnel management program for Construction and Valuation, including the full range of human resources requirements.
- →Through subordinate supervisors, the ADCV directs Construction and Valuation activities for positions ranging from grades GS 9 to GS 14.
- →The incumbent is responsible for ensuring equal opportunity for all employees supervised in selection for training, promotions, awards, recognition, participation on teams, and other career development opportunities.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period OR a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
- ✓Selected applicants will be required to complete an online onboarding process Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Education Substitution: There is no educational substitution for the GS-15 grade level experience.
Benefits
- ★Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.
- ★Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
- ★Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
- ★VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.
- ★This credited service can be used in determining the rate at which they earn annual leave.
- ★Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Personality Fit
Job ID: 207e8ce5-66b1-424d-8e5e-6758241ee0fa
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