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Supervisory Administrative Specialist (Travel)
Small Business Administration · Posted 116 days ago
Hybrid Herndon, VA $122K – $158K Apply by Jun 5, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ OperationsEducation
Apply for this job → About the Role
This position is located in the U.S Small Business Administration (SBA), Office of Capital Access (OCA), Administrative Services Center (ASC), Travel Operations Branch in Herndon, VA. The incumbent supervises staff and serves as the principal advisor in the areas of travel arrangement services, travel vouchers, travel credit cards and support desk operations.
What You'll Do
- →Supervise staff who ensure travelers have the necessary tools and use of their credit card to meet OCA/ODR&R mission requirements when deployed to a disaster.
- →Assists with credit card applications, renewals, assignments, shipments, etc.
- →Reviews reports or data which track proper closures and termination of employee accounts.
- →Performs reconciliations on traveler's accounts.
- →Utilizes multiple online, Web-based systems to perform tasks such as travel arrangements, support desk, credit cards and voucher payments.
- →Interact daily with travelers, travel management companies, employees, and management in the performance of duties.
- →Maintains a professional demeanor during all telephone conversations while working to resolve customer issues.
- →Assists management in assessing the effectiveness of all the administrative functions performed in the travel department.
- →Plans and directs the activities of the travel department in performing travel arrangements, credit cards, support desk and/or voucher processing duties to ensure an even flow and distribution of work.
- →As required, adjusts workload assignments, as well as reviewing subordinates' quality of work.
- →Answers questions and provides feedback to team members.
Requirements
- ✓APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓Verify School accreditation.
- ✓All education claimed by applicants will be verified by the appointing agency accordingly.
Personality Fit
Job ID: e2f2b398-3542-482d-9df8-c224a309551e
Posted via USAJobs