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Social Worker (Program Coordinator)
Veterans Health Administration · Posted 1 days ago
About the Role
The Post 9/11 Military2VA (M2VA) Program Manager provides vital leadership in overseeing all transition and coordination of care activities for Post 9/11 era Service Members and Veterans, ensuring they receive seamless, comprehensive support as they access VA health services. This role fosters collaboration among multidisciplinary teams and stakeholders to address the unique needs of these Veterans, supporting their health, well-being, and successful integration into VA care.
What You'll Do
- →VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w Total Rewards of a Allied Health Professional Major duties include, but are not limited to: The incumbent serves as the Point of Contact (POC) and Coordinator for the Post 9/11 Military2VA (M2VA) Program.
- →They provide administrative oversight of the M2VA Program to include planning, establishing, and implementing policies and procedures; developing program goals and objectives; and monitoring, operating, and evaluating the functioning of the program.
- →The Program Manager may supervise employees to accomplish the work of the organization unit or program area.
- →They may exercise supervisor authorities and responsibilities involving work assignment, as well as the administrative and personnel management functions relative to the staff supervised in areas assigned.
- →The incumbent serves as the facility point of contact for all inquiries regarding transition of Post 9/11 era SM/Vs who may be seeking health care from the facility.
- →They will establish and maintain close working relationships with a variety of internal and external stakeholders (e.g., Veterans, families, state and community agencies, Veterans Service Organizations, military support programs, specialty programs, eligibility, Veterans Benefits Administration, etc.).
- →Manages and coordinates the seamless transition of patients from DoD to MVAHCS, which includes obtaining appropriate authorizations for care (from TriCare, DoD, etc).
- →Duties include ensuring enrollment, arrangement of medical care, transfer of information, and follow up with referral sources.
- →Coordinates, communicates and establishes relationships with various service areas and stakeholders within the MVAHCS to determine the appropriate avenue of treatment for the patient.
- →Provides leadership in development and implementation of integrated care model at Mpls VAHCS and all CBOC's to ensure Post 9/11 era combat Veterans receive comprehensive preventive mental and physical health evaluations.
- →Prepares program reports for VA Central Office, the VISN Point of Contact (POC), and Medical Center leadership and monitors Veterans Health Administration (VHA) performance monitors and measures.
- →Develops policy and procedures to ensure compliance with any applicable accreditation bodies, as well as maintains the program website and internal Share Point site (or within an appropriate location) at MVAHCS which contains all major policies, procedures, templates, resources, dashboard, and tools used by program staff.
- →Develops, implements, and participates in a plan for outreach to extend services to Post 9/11 era Veterans who may benefit from care, but who do not presently use VA for their health care needs.
- →Manages the daily operation of the M2VA Program and provides accountability for program effectiveness and modification of service patterns to enhance customer satisfaction.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: ec8e3b94-2635-4d32-bad4-729a86fca931
Posted via USAJobs