Job Listing
REGIONAL TRAINING & PERFORMANCE IMPROVEMENT SPECIALIST
Commander, Navy Installations Command · Posted 46 days ago
Hybrid Norfolk, VA $24.7 – $37.4/hr Apply by May 21, 2026 Training Instruction ENFJENTJESFJESTJ Transportation
Apply for this job → About the Role
Fleet and Family Readiness programs include Morale, Welfare and Recreation; Fleet and family Support; Child and Youth Programs; Unaccompanied Housing; Family Housing, Navy Gateway Inns & Suites, Navy Wounded Warrior - Safe Harbor & Galley. This position is established to provide, plan, create & implement a comprehensive performance improvement program for FFR personnel who may include APF/NAF civilians, military, local nationals, and contractors to ensure the mission is achieved.
What You'll Do
- →Major Duties and Responsibilities: Consults and coordinates with management to aid in the planning and presentation of required instruction including: Provides assistance and guidance to employees and management in the documentation of instructional records.
- →Reinforces learning through communications with employees and supervisors ensuring objectives are met and understood throughout the instructional process.
- →Ensures instructional courses offered are aligned with program objectives and organizational business results.
- →Ensures employee development policies and procedures are adhered to.
- →Regularly conducts classroom based training, virtual instructor led training (vILT), and webinars.
- →Develops and maintains an aggressive annual training schedule in coordination with regional and installation FFR leaders and facilitators that is: Professionally delivered and upholds the integrity of FFR Training content and standards Scheduled in advance and advertised for maximized participation.
- →Provided outstanding logistical support including classroom set-up, AV support, record keeping, ordering materials, inventory controls and administration.
- →The incumbent maintains a network of Certified Learning Professionals (facilitators and coordinators) for core FFR learning events, including: Star Service, Genuine Leadership, and Sales Effectiveness; coordinates facilitator certification classes when necessary and provides constructive feedback as well as positive reinforcement to facilitators based on customer feedback.
- →Compiles, assembles and analyzes data related to process and performance improvement programs.
- →Aids supervisors in identifying general, technical and leadership competencies.
- →Assists in the determination of workforce development needs for all levels of region employees.
- →Assists employees on the availability and applicability of courses for professional growth.
- →Recommends long-range objectives in terms of organizational structure, programs and milestones.
- →Reviews overall program to determine adequacy and conformance with established regulations, policies and procedures.
Requirements
- ✓A Four year bachelor's degree in related field plus 2 years specialized subject matter experience directly related to performance and/or service improvement such as customer service/relations, performance management, facilitator certification (train-the-trainer), team building, process improvement, organizational behavior, or change management.
- ✓OR equivalent experience plus 2 years specialized subject matter experience directly related to performance and/or service improvement such as customer service/relations, performance management, facilitator certification (train-the-trainer), team building, process improvement, organizational behavior, or change management.
Personality Fit
Job ID: dac5d493-4134-4870-82c1-fe3a190e197a
Posted via USAJobs