Job Listing
Program Support Clerk (Office Automation)
Veterans Health Administration · Posted 16 days ago
On-site Baltimore, MD $47K – $61K Apply by Sep 22, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Program Support Assistant is responsible for providing administrative assistance to Nursing Service by electronically recording the time and leave of employees on the Time and Attendance Cards, which are submitted biweekly to the Finance and Accounting Service. The Program Support Clerk operates under the direct supervision of the Administrative Officer.
What You'll Do
- →***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Posting time sheets daily.
- →Reviewing pending leave requests for accuracy; reporting errors to Nurse Managers.
- →Researching and resolving any issues with leave requests, premium pays, and corrections.
- →Basic knowledge of computer programs such as Microsoft Outlook, Word, and Excel.
- →Ensuring that time sheets are certified accurately and before the deadline.
- →Submitting comp time/overtime requests for first and second line approval; following up to ensure approvals are approved in a timely manner.
- →Completing time sheet corrections as necessary; following up to ensure that time sheets are certified accurately and before the deadline.
- →As a timekeeper, the employee is often called upon by supervisors, employees, and other services such as Human Resources, Payroll, and Workers Compensation.
- →As such the timekeeper must have sound customer service skills, extreme tactfulness, and diplomacy in order to provide quality service.
- →English grammar, punctuation and spelling, resulting in skill composition of routine administrative correspondence.
- →Knowledge of concise and coherent writing, with the ability to establish and maintain a control system for timely reports and correspondence.
- →Routine office procedures and telephone business etiquette.
- →Knowledge of principles and processes for providing customer service.
- →Responsible for initiating and maintaining audits to track leave, holiday status, etc.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: Work is mostly sedentary with significantly long amounts of time working at a computer terminal.
- ✓Work regularly includes lifting of files in folders or in binders, on and off shelving, and in and out of filling cabinets drawers.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: f33315b0-61ee-40b2-8b3d-554db67075d2
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