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Program Support Assistant
Veterans Health Administration · Posted 17 days ago
On-site Salisbury, NC $46K – $60K Apply by Sep 23, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
This position is located in the Department of Veterans Affairs, Medicine Service, Salisbury, NC. The incumbent performs a variety of administrative duties which support the work of the Chief, Medicine Service, Administrative Officer, and Subspecialty Clinics in Medicine Service. The incumbent is knowledgeable of the Medical Center's organization, policies, procedures, and resources; and provides administrative program and training activities support.
What You'll Do
- →Duties include but are not limited to: The incumbent has administrative/clerical responsibility for daily operations in Medicine Service.
- →The incumbent assists in the implementation and support of the Service.
- →Serves as liaison and support for multiple programs within Medicine Service which includes the lnpatient/ Hospitalists, Cardiology, Dermatology, Endocrinology, Pulmonology, Neurology, Sleep and Rheumatology sections.
- →Duties are varied, non-routine, and consist of handling data and coordination of activities within these sections.
- →Serves as a point of contact for patients, Medical Center staff, VISN staff, community agencies, and various others who contact these departments.
- →Establishes protocols for incoming data, organizes and maintains patient data and retrieves a variety of data.
- →Participates in performance improvement activities related to the program quality improvement process and offers performance improvement advice to program staff.
- →Responsible for providing data/reports related to the administrative, clinical, and technical aspects of Medicine Service to the AO and/or Chief, Medicine Service.
- →The incumbent will be responsible for resolving open encounters in Medicine Service which will require extensive medical terminology.
- →Runs and reviews open encounters using VISTA reports and assists the physicians with problematic open encounters.
- →Works with and trains physicians on resolving open encounters.
- →Retrieves various clinical workload reports via VISTA reporting menus.
- →Interacts with Health Information Management Service to correct errors, close encounters, and complete record documentation.
- →Works directly with Medicine Service providers and the AO in coordinating, developing, and submitting CPRS templates/consults for the enhancement of specialty care progress notes and medical specialty consults.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 94d9628b-ec0e-4762-abe5-3db7a23d01ba
Posted via USAJobs