Job Listing
Program Support Assistant
Veterans Health Administration · Posted 1 days ago
On-siteColumbus, OH$53K – $68KApply by May 26, 2026Miscellaneous Clerk And AssistantESFJESTJISFJISTJOperations
Apply for this job →About the Role
The position is located at the Chalmers P. Wylie VA Ambulatory Care Center in Columbus, Ohio within the Central Ohio Health Care System. The Program Support Assistant (PSA) assists with and supports all administrative aspects of the Eye Care operations, including data management, performance improvement, effectiveness, quality initiatives, contractor onboarding and timesheet validation, and evaluates and improves the efficiency and productivity of organizations and programs.
What You'll Do
- →Major Duties and Responsibilities Compiles, monitors, and tracks resident schedules via Educational Activity Record (EARs) documents to ensure accuracy and compliance with the disbursement agreement.
- →This task requires specialized knowledge of complex processes, the ability to work with interdisciplinary teams, effective communication and coordination with external contacts, and leveraging stakeholders to achieve accuracy and compliance.
- →Prepares documentation for quarterly reporting and summaries as needed for fiscal and Supply Chain Management services.
- →Utilizes specialized knowledge of the contract to ensure correct attending compensation and independently identifies and resolves discrepancies.
- →Performs monthly contractor timesheet validation through paper documents, which involves pulling complex Discern data to verify contractor attendance.
- →This role requires coordination with the Contract Oversight Representative (COR) for verification and signature, communication with contracting services, and manual data validation and file-keeping to ensure contract compliance.
- →The incumbent applies specialized knowledge and independently navigates the intricate processes involved in validating timesheets and ensuring all procedural and contractual requirements are met.
- →Exhibits excellent communication skills, both written and verbal.
- →Demonstrates the ability to independently draft correspondence and write, edit, and produce complex reports that require specialized knowledge of the subject matter.
- →This role necessitates an advanced competency in tailoring communication to various stakeholders, addressing intricate topics, and ensuring clarity, coherence, and precision in all written outputs.
- →Obtains and submits technical data for various reports to entities within the VA Central Ohio Healthcare System or accrediting bodies.
- →This task involves navigating complex data sources, applying in-depth knowledge of technical and regulatory requirements, and ensuring that all submissions are accurate and meet the stringent standards set by the Chief.
- →Prepare monthly reports on performance monitors of each contractor and analyze the data within these reports.
- →This task requires specialized knowledge in performance metrics and a deep understanding of complex subject matter to accurately interpret and present contractor performance for review, identifying trends and areas for improvement.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 87fe1391-9f57-4ae2-8da6-5a7b0810990c
Posted via USAJobs