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Program Support Assistant (OA)
Veterans Health Administration · Posted 52 days ago
On-site Miami, FL $48K – $63K Apply by Jun 3, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Program Support Assistant (PSA) for the Psychology Service provides comprehensive administrative support to include coordinating interviews, managing data entry, and onboarding psychologists, residents, interns, peer specialists and psychology technicians. They will serve as the primary assistant to the Chief and Deputy Chief of Psychology along with the Administrative Officer of Mental Health & Behavioral Science at the Miami VA Healthcare System.
What You'll Do
- →Duties and responsibilities include, but are not limited to: Serve as Primary support assistant to the Chief and Deputy Chief of Psychology and supporting the Administrative Officer of Mental Health & Behavioral Science.
- →Coordinate and monitor the provision of psychological services across a wide range of clinical areas, including Primary Care, Medicine, Surgery, Mental Health, and Extended Care located in Miami, Broward, and 6 CBOCs.
- →Update and maintain competency binders for psychologists, peer specialists, and psychology technicians, ensuring all documentation is audit-ready and up to date.
- →Coordinate onboarding and offboarding processes by preparing administrative materials, maintaining comprehensive checklists, and ensuring completion of all required steps in collaboration with HR and leadership.
- →Manage workspace allocation, tracking and updating logs, databases, and spreadsheets that support workload, training, office assignments, and credentialing status.
- →Tracks and processes work orders, ensuring timely initiation and follow-through.
- →Maintain and monitor the Equipment Inventory List in support of annual audit requirements, ensuring accuracy, accountability, and compliance with facility standards.
- →Serve as a PIV sponsor, coordinating badge requests and access for staff in accordance with security protocols.
- →Process and track LEAF requests, including furniture, equipment, and key requests, ensuring timely coordination with appropriate services.
- →Ensure procurement processes, including purchases and travel authorizations, are accurate and compliant with VA policy.
- →Maintain control points, manage supplies (including testing materials), and support completion of annual CMR reports.
- →Coordinate consultations, patient referrals, and follow-up for post-discharge care.
- →Serve as the primary secretarial and administrative support to Psychology Service leadership.
- →Manage incoming communication by screening and routing calls, correspondence, and inquiries from Medical Center staff, patients, families, students, and external stakeholders.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 24648c23-8c7a-495e-a898-d731dc9d3fbd
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