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Program Support Assistant (Medicine Service)

Veterans Health Administration · Posted 75 days ago

On-site Loma Linda, CA $52K – $67K Apply by Jul 15, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

The Program Support Assistant position is at the full performance level located in the Department of Veterans Affairs (VA),Veterans Health Administration (VHA), at the Loma Linda VA Medical Center (VAMC) in the Medicine Service. Responsibilities include initiating and performing a variety of administrative support duties associated with patient care, student rotations, and treatment within the Service.

What You'll Do

  • The PSA will perform data collection and analysis support for the sections.
  • The incumbent will answer incoming calls, coordinate meetings, manage appointments, prepare minutes and agenda, and coordinate data.
  • Functions as the Primary Timekeeper and performs all facets of timekeeping duties, while accurately maintaining all timekeeping files and documents.
  • Performs quality review of data to identify inaccuracies or irregularities, making recommendations to resolve discrepancies.
  • Works with Supervisor and Chief of Service and/or Section on matters of a procedural nature to ensure compliance with changing regulatory requirements.
  • Incumbent keeps abreast of changes in regulations and is responsible for reading and applying administrative directives, policies, and procedures issued by higher authority and interpreted by the supervisor.
  • The incumbent drafts (for approval), various standard operating procedures outlining new or improved administrative and record keeping methods and procedures utilized internally, per higher authority policies.
  • Maintains records in automated healthcare databases.
  • Automated programs include the Computerized Patient Record System (CPRS), Veterans Health Information Systems and Technology Architecture (VistA).
  • Supports the services' administrative needs, to include minute taking, calendar management, arranging meetings, mail distribution, etc.
  • The incumbent will process incoming and outgoing correspondence, reports, memoranda, and other forms of written communication.
  • Processing includes: composing letters and reports, reviewing correspondence for accuracy and completeness, and replying to inquiries.
  • Maintains all correspondence and documents in appropriate files.
  • Acts as Medicine Service and related Sections' Records Liaison to the facility's Records Management Office and performs records management duties per the Records Control Schedule and local directives.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution for the GS-06 level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: f40b21f4-c25a-4169-ae7b-305fc2e6e9ad

Posted via USAJobs

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