Job Listing
Program Specialist
Veterans Health Administration · Posted 6 days ago
On-siteSalisbury, NC$52K – $82KApply by May 26, 2026Miscellaneous Administration And ProgramENTJESFJESTJISTJHealthcare
Apply for this job →About the Role
The position is located in the Department of Veterans Affairs (VA), Salisbury VA Medical Center (VAMC), Salisbury, NC, within the Specialty Care Service. The primary duties of the position are to perform clinical, administrative and technical data support for Specialty Care Service.
What You'll Do
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
- →Selection at a lower grade level does not guarantee promotion to the full performance level.
- →Duties include but not limited to: Manages the credentialing and privileging requirements for the Service.
- →Maintains and updates provider notebooks with information required by Joint Commission on approximately 70 providers.
- →Works closely with the Specialty Care Service Administrative Officer (AO), Section Chiefs and the Associate Chief of Staff (ACOS) Specialty Care, to ensure that the provider notebooks are maintained and updated.
- →The Program Specialist monitors the completion and timeliness of the clinical pertinence reviews submitted (10 per quarter for each provider) and maintains a database of these for review.
- →Manages the service by consulting tracking data, clinic profiles, and encountering completion in order to meet or exceed Advanced Clinic Access performance measures for the VAMC.
- →Develops, establishes and manages clinic profiles for medical specialty clinics.
- →Monitors and reevaluates clinic profiles/schedules which are used in the Medical Center's Appointment Management scheduling software package.
- →Functions as liaison between clinical practitioners and patients referred to the various disciplines within Specialty Care Service.
- →Functions as the administrative support person for the purpose of facilitating and troubleshooting patient and administrative issues related to the consult process within specialty care of Specialty Care Service.
- →Monitors consult backlog and clinic wait times via consult tracking package in the Veterans Health Information Systems and Technology Architecture (VistA) consult tracking package.
- →Collects, compiles, analyzes and presents data to the AO and ACOS Specialty Care regarding the consult-tracking package.
- →Provides administrative support for issues/processes related to inter-facility consults to other medical centers.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Physical Requirements: A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
Personality Fit
Job ID: 069e76c8-5f10-4212-ad58-ea328acf88e9
Posted via USAJobs