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Program Specialist
Department of State - Agency Wide · Posted 2 days ago
Hybrid Washington, DC $144K – $187K Apply by Jun 9, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
This senior Program Specialist position is located the Office of Analytics (AN), Deputy Assistant Secretary for Research and Analytics (RA), Bureau of Global Public Affairs (GPA/RA/AN), Department of State (DOS). The position is for a senior Program Specialist who provides senior-level program support for the Office of Analytics' Northstar tool, which empowers Department users with expert data and analysis of the global media environment.
What You'll Do
- →Cultivates and maintains strategic networks with senior-level Department officials and stakeholders within and outside of the Department and USG to improve Northstar's products and services.
- →Assists in managing Northstar branding and maintaining consistency across all communications touchpoints.
- →Working with the Unit Chief, collaborates with staff, regional Bureaus in DoS, and missions overseas to create, develop, and strengthen a comprehensive training strategy, develop performance metrics, and implement changes and improvements.
- →Supports the Unit Chief in overseeing Help Desk operations, serving as a subject matter expert for Tier 2/Tier 3 support inquiries from 200+ posts and domestic Bureaus.
- →Supports the Unit Chief in serving as a key liaison between Northstar users and the development team, ensuring user needs and feedback are integrated into product improvements and feature development.
Requirements
- ✓Education requirements do not apply to this vacancy announcement.
Personality Fit
Job ID: 0b92051b-53c4-4b74-9dc5-66b7b3cfc3c8
Posted via USAJobs