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Operations Support Specialist
Citizenship and Immigration Services · Posted today
HybridHouston, TX$47K – $76KApply by May 18, 2026Miscellaneous Administration And ProgramENTJESFJESTJISTJOperations
Apply for this job →About the Role
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support Specialist, you will provide a variety of management services essential to the direction and operation of USCIS, assist management in administering policies and procedures, and provide advice and instruction to fellow your employees.
What You'll Do
- →The responsibilities described are for the full performance level.
- →At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
- →Utilize various software packages (word processing, spreadsheets, databases, etc.) to create, edit, print, and retrieve files.
- →Establish and maintain files, order routine equipment, supplies and services, develop standard operating procedures (SOPs), and draft and edit correspondence.
- →Provide the upkeep and ensure accuracy of a variety of logs and records to support property management or inventory control.
- →Communicate verbally with various levels of employees and management in order to obtain and provide information.
- →Collect, compile, and submit information for reports, analyze data and extract information (including from graphs, charts, etc.), and assist in decision-making.
- →Assist in locating and selecting the proper administrative procedure or technical instruction or manual for others to perform their work.
Requirements
- ✓Conditions of Employment: You must be a U.S.
- ✓Citizen or U.S.
- ✓Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S.
- ✓Citizenship and Immigration Services.
- ✓This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S.
- ✓Federal or Military employee serving overseas.
- ✓Probationary Period: You may be required to serve a probationary period of 1 year.
- ✓COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education.
- ✓For more information on combining education and experience, visit the following website: General Schedule Qualification Standards.
- ✓Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job.
- ✓For verification purposes, the transcript submitted must include your name and educational institution.
Benefits
- ★DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
Personality Fit
Job ID: 86d398e6-a327-480b-993c-b8b3dd28becb
Posted via USAJobs