Job Listing
Mission Support Specialist
Immigration and Customs Enforcement · Posted 7 days ago
Hybrid Phoenix, AZ $53K – $99K Apply by Jun 24, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations (HSI), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
What You'll Do
- →As a Mission Support Specialist, at the full performance level, you will perform the following duties: Provides senior-level program, policy, and management advisory services.
- →Analyzes complex organizational, operational, and administrative issues.
- →Supports organizational planning, performance management, workforce planning, and resource allocation.
- →Develops recommendations to improve organizational effectiveness and mission accomplishment.
- →Researches, analyzes, and reports policy data to support leadership decision-making.
- →Collects, interprets, and presents data, findings, and survey results.
- →Develops and maintains administrative processes, procedures, and internal operating guidance.
- →Evaluates processes and implements improvements to systems and operations.
- →Prepares reports, presentations, user guides, and other program documentation.
- →Collaborates with IT staff to develop, enhance, and manage technology solutions.
- →Supports special projects and organizational initiatives.
- →Plans and coordinates stakeholder engagement and liaison activities.
- →Develops project plans, timelines, and implementation strategies.
- →Builds and maintains relationships with internal and external stakeholders.
Requirements
- ✓If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
- ✓Failure to provide such documentation with your application will result in lost consideration.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Benefits
- ★Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
- ★Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
- ★DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
- ★For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
- ★A student loan repayment incentive may be available, in which case a service agreement will be required.
Personality Fit
Job ID: 94e6b5fa-deea-46c7-97ef-42bac98925bb
Posted via USAJobs