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Mission Support Specialist

Customs and Border Protection · Posted 1 days ago

On-site Boston, MA $70K – $110K Apply by Jul 10, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
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About the Role

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Boston Field Office, Logan Airport Division, located in Boston, Massachusetts. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

What You'll Do

  • To In this position you will Provide authoritative guidance and expert technical advice in a variety of mission support functional areas for a Field Office, large Port of Entry, or Headquarters Directorate.
  • This position starts at a salary of $69,905.00 (GS-09, Step 1) to $109,959.00 (GS-11, Step 10) with promotion potential to $131,790.00 (GS-12 Step 10).
  • GS Salary: Visit this link to view the locality pay tables by geographic area.
  • If you do not see your geographic area listed, select the "Rest of United States" pay table.
  • Some positions fall under a special pay rate depending on the series, grade level and location of the position.
  • Please visit this link to view special pay rate charts.
  • While serving as a Mission Support Specialist, typical duties will include: Leading initiatives to streamline and improve administrative operations, ensuring alignment with organizational objectives.
  • Evaluating program performance and identifying opportunities for process enhancements to increase efficiency and effectiveness.
  • Supporting management by delivering data-driven insights and actionable recommendations for program improvements.
  • Designing and implementing innovative solutions to address organizational challenges and optimize service delivery.
  • Facilitating communication and coordination among teams to support the successful execution of mission support activities.

Requirements

  • You must be a U.S.
  • Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation.
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
  • Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
  • Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
  • Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
  • Learn more about E-Verify including your rights and responsibilities.
  • Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU.
  • Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
  • If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
  • To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
  • Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: ae01d69b-b8ce-4e0c-bb98-8b1e0b4a62fd

Posted via USAJobs

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