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Medical Support Assistant

Veterans Health Administration · Posted 1 days ago

On-siteKansas City, MO$50K – $65KApply by May 29, 2026Medical Support AssistanceESFJESTJISFJISTJHealthcare
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About the Role

The position serves as a Medical Support Assistant (MSA) on the inpatient wards and is under the supervision of the Ward Administration Supervisor. The occupation involves technical work concerned with processing doctor's orders and maintenance of medical records as well as all patient movements throughout the patient's hospital stay to include discharge and /or transfer of patient to other facilities.

What You'll Do

  • The supervisor makes assignments by defining objectives, establishing priorities, and determining deadlines.
  • The incumbent must coordinate efforts to ensure all aspects of duties are accomplished efficiently, timely, and correctly.
  • Employee routinely communicates with physicians, case managers, nurses, and other allied health professional staff using sound interpersonal skills and is constantly aware of sensitive information.
  • The Medical Support Assistant (MSA) for the Kansas City VA Medical Center (KCVAMC) are located within Business Office Service (BOS) and provide support to various clinics throughout the Kansas City VA Healthcare network.
  • Medical Support Assistant (MSA) Annual Salary: GS-5: $49,745 to $64,669 Duties of the position include, but not restricted to: Reviews, processes, and verifies paper and computerized medical records, ensuring admission/transfer/discharge orders are written correctly.
  • Alerts physicians for corrections to admitting/transfer/discharge orders are needed to ensure the orders are administratively correct.
  • Support physicians and nurses in all administrative aspects of the patient's care.
  • Prints lab labels for pending labs and notifies the patient's nurse of lab draws.
  • Prepares inpatient hard chart with appropriate labeling of allergies, advance directive, Durable Power of Attorney, isolation, organ donor.
  • Responsible for updating bed changes in the computerized chart, the patient location board, and the computerized Bed Management System.
  • Notifies nursing of all stat orders, patient movements, works closely with Bed Control to facilitate patient flow throughout the wards and units.
  • Makes updates in Bed Management System (BMS) when patients have changes in their status.
  • Prepares discharge paperwork, notifies physician if outpatient consults need to be entered to ensure patient has proper follow up after discharge.
  • Schedules follow up appointments in their assigned primary care clinics according to discharge instructions.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Documentation Requirements for Proof of High School Completion or higher If using post-high school education to substitute for experience at the GS-04 or GS-05, you must submit a copy of your unofficial or official college transcript with your application.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: a395090b-08d3-44c5-b7d0-f4a43ac186a5

Posted via USAJobs

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