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Medical Support Assistant
Veterans Health Administration · Posted 116 days ago
On-site Omaha, NE $36K – $53K Apply by Jun 18, 2026 Medical Support Assistance ESFJESTJISFJISTJ EngineeringHealthcare
Apply for this job → About the Role
The Inpatient Medical Support Assistant (MSA) functions as serving as an initial point of contact for the VAMC inpatient ward units. Duties included, but not limited to: coordination of patient admissions, discharges and transfers. Verification of doctor's orders and treatment orders, completeness and accuracy of all actions/documentation. This position requires a practical knowledge of computerized data entry, information processing systems and software related to patient care.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional This occupational series may be eligible for the Student Loan Repayment Program (SLRP).
- →Repayment is limited to $40,000 annually, up to $100,000 in lifetime awards.
- →Participants must sign a three-year service agreement and maintain an acceptable level of performance to remain eligible for this program.
- →Contact VHAV23SLRP@va.gov for more information.
- →Major duties include (but not limited to): Provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
- →Recommend changes to existing clinic procedures based on current administrative guidelines.
- →Expertise in utilizing numerous advanced patient systems in support of multiple clinics.
- →Coordinate with the patient care team to review clinic utilization.
- →Request medical records from community healthcare facilities.
- →Work with the multiphone line system and have working knowledge of computer systems and phone etiquette.
- →Knowledge of medical terminology due to the technical nature of language utilized by clinicians.
- →Adjust the flow and sequencing of the work to meet team and patient needs.
- →Assist the team to reinforce the plan of care and self-help solutions.
- →Document appropriate information into the electronic record.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 5532b550-9ebf-4e49-a029-5f12e78660b8
Posted via USAJobs