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Medical Support Assistant

Veterans Health Administration · Posted 2 days ago

On-site Des Moines, IA $36K – $57K Apply by Jul 16, 2026 Medical Support Assistance ESFJESTJISFJISTJ Customer SuccessHealthcare
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About the Role

The Medical Support Assistant (MSA) serves on the Health Administration team within the Central Iowa VA Healthcare System. The MSA handles receipt, intake, and indexing of health and administrative information using personal computer and Vista applications. Duties are performed across multiple settings, including CBOCs, the Telephone Call Center, and Inpatient and Outpatient Clinics.

What You'll Do

  • The position requires the incumbent to physically report for work to the Des Moines, IA VAMC.
  • Work Schedule:Telework: Not Available Virtual: This is not a virtual position.
  • Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 32ca5847-0e24-4cf9-9ee3-e80cd585878d

Posted via USAJobs

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