Job Listing
Medical Support Assistant (Surgical Scheduler/Coordinator)
Military Treatment Facilities under DHA · Posted 17 days ago
On-site Fort Gordon, GA $45K – $59K Apply by Sep 22, 2026 Medical Support Assistance ESFJESTJISFJISTJ Operations
Apply for this job → About the Role
About the Position: This position is located in Eisenhower Army Medical Center at Fort Gordon, Georgia. The position is located on the 1st floor of the hospital within a co-located office alongside two other MSA schedulers. Subject to work in individual clinic sites based on mission requirements and the needs of supported clinics. Full-time 8-hour shifts per day. Workweek: Monday - Friday. Core Hours: Operational windows range flexibly between 0730 and 1600. This is a Direct Hire Solicitation
What You'll Do
- →Manage pre- and post-surgical appointment requirements to ensure patient readiness for clinical visits and procedures.
- →Schedule surgical appointments using the Surgery Scheduling System in support of multiple surgical departments.
- →Compile, review, and update scheduling information.
- →Review operating room (OR) data to compare planned procedures with actual utilization for identification of trends or discrepancies.
- →Advise surgeons, nursing staff, and Health System Specialists on process improvements to enhance scheduling accuracy and reliability.
- →Review, track, and process incoming and outgoing fax and email correspondence related to surgical procedures.
- →Verify patient eligibility for treatment using Defense Enrollment Eligibility Reporting System (DEERS), identification cards, and other authorized automated systems.
- →Refer patients with unverifiable eligibility to the Patient Administration Division for further action.
- →Serve as an integral member of the Surgical Services Team, ensuring smooth coordination across clinical and administrative areas.
- →Draft memos, letters, reports, and other official correspondence for surgeons and leadership.
- →Greet and direct patients and visitors; provides detailed information and conducts follow-up actions discussed in meetings or patient encounters.
- →Identify and resolve scheduling-related conflicts and issues.
Personality Fit
Job ID: e24d12dc-ac14-4281-801a-096ccaf80cbc
Posted via USAJobs