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Medical Support Assistant (Patient Registration)
Indian Health Service · Posted 51 days ago
On-site Mashpee, MA $41K – $67K Apply by Sep 30, 2026 Medical Support Assistance ESFJESTJISFJISTJ MarketingCustomer Success
Apply for this job → About the Role
Join the Indian Health Service as a Medical Support Assistant (Patient Registration) and make an impact! Use your customer service and administrative skills to provide a variety of duties associated with patient care and treatment that supports quality patient care in American Indian communities. Enjoy competitive benefits, professional growth, and a mission-driven career that truly matters.
What You'll Do
- →Receives and greets patients and visitors; provides general information and assistance.
- →Schedules, reschedules, and cancels patient appointments using an electronic health record or scheduling system.
- →Maintains and files medical records and forms in accordance with privacy and confidentiality requirements.
- →Assists with basic clinic administrative tasks, such as preparing charts, scanning documents, and data entry.
- →Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)
Requirements
- ✓Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S.
- ✓Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children.
- ✓Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
- ✓The selected individual is required to obtain and maintain medical staff clinical privileges, including any licensure requirements.
- ✓If privileges are not obtained or maintained during employment, the employee will be subject to adverse actions, up to and including removal from Federal service.
- ✓Successfully pass the E-Verify employment verification check.
- ✓To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
- ✓You will need to set up direct deposit so we can pay you.
- ✓Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment.
- ✓A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.
- ✓Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance.
- ✓Timely completion is critical to avoid delays in processing or a determination of unsuitability.
- ✓Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
- ✓Prior to the appointment, candidates must present two valid forms of identification.
Personality Fit
Job ID: c2c29070-cc67-448b-8cbc-52767c851661
Posted via USAJobs