Job Listing
Medical Support Assistant-Intermittent
Veterans Health Administration · Posted 45 days ago
On-site Omaha, NE $36K – $53K Apply by May 26, 2026 Medical Support Assistance ESFJESTJISFJISTJ EngineeringHealthcare
Apply for this job → About the Role
This position is an intermittent work schedule, which is periodic and irregular so that a tour of duty cannot be regularly scheduled in advance. The Inpatient Medical Support Assistant (MSA) functions an initial point of contact for the VAMC inpatient ward units. Duties included, but not limited to: coordination of patient admissions. Verification of doctor's orders and treatment orders. This position requires a knowledge of computerized data entry, and software related to patient care.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Major duties include (but not limited to): Provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
- →Recommend changes to existing clinic procedures based on current administrative guidelines.
- →Expertise in utilizing numerous advanced patient systems in support of multiple clinics.
- →Coordinate with the patient care team to review clinic utilization.
- →Request medical records from community healthcare facilities.
- →Work with the multiphone line system and have working knowledge of computer systems and phone etiquette.
- →Knowledge of medical terminology due to the technical nature of language utilized by clinicians.
- →Adjust the flow and sequencing of the work to meet team and patient needs.
- →Assist the team to reinforce the plan of care and self-help solutions.
- →Document appropriate information into the electronic record.
- →Monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure.
- →Manage patient systems to verify and validate accuracy and resolve issues.
- →Maintaining office supplies, copying and storing necessary forms, maintaining office equipment.
- →Ensure timely filing of patient paperwork in their chart, requesting records Other duties as assigned.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 3c598f03-4e2a-42af-a5a9-1d5acd8ec4f0
Posted via USAJobs