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Medical Support Assistant
Indian Health Service · Posted 51 days ago
On-site Winterhaven, CA $53K – $69K Apply by Aug 22, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The position is located at Fort Yuma Service Unit, Winterhaven, CA., and performs as a receptionist, records maintenance, a variety of clerical duties associated with ambulatory care; serves as primary contact for the Primary Care staff, the incumbent works with both medical staff providers, nursing staff, and other health care staff (clinical and non-clinical). A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
What You'll Do
- →Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov) Receives visitors and telephone calls to the clinic and directs calls to the appropriate party.
- →Transfers orders for patient activities, diets, treatments and tests to a wide variety of forms (some electronic) and routes them to the appropriate department for action.
- →Functions as the timekeeper for the clinic.
- →Processes computer generated timecards for unit employees, which includes a variety of employment situations (e.g., full-time, part-time, temporary).
- →Initiates a new health record by interviewing patients.
- →Enters information into the RPMS Patient Registration System and prints appropriate forms.
- →Informs Medical Records to reactivate a retired/stored record.
- →Arranges appointments for patients with specialty clinics, contract services and consultants.
- →Coordinates appointments in a timely manner to avoid conflicts in patient treatment.
- →Maintains various registers such as Diabetes, Immunization, and other health conditions as needed by the medical home team.
- →Notifies patients via telephone and/or in writing of missed clinic appointments and other needs as guided by the medical home team.
- →Assist with preparing reports and secures completion of report on time.
- →Forwards completed reports to supervisor or medical home team approval.
- →Assist with maintaining equipment and supply orders and works with designated staff, Property and Supply, Maintenance Department, or Administration at Fort Yuma Service Unit.
Requirements
- ✓Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S.
- ✓Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children.
- ✓Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
- ✓Confidential Financial Disclosure Form required.
- ✓On-call hours or standby duty may be required.
- ✓Successfully pass the E-Verify employment verification check.
- ✓To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
- ✓You will need to set up direct deposit so we can pay you.
- ✓Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment.
- ✓A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.
- ✓Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance.
- ✓Timely completion is critical to avoid delays in processing or a determination of unsuitability.
- ✓Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
- ✓Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination.
Personality Fit
Job ID: 7f6fa5e7-9774-4b53-8fac-d857b9f4b612
Posted via USAJobs