Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 2 days ago
About the Role
OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The Cardiology Service Advanced Medical Support Assistant (AMSA) generally performs a variety of support duties working collaboratively in an interdisciplinary coordinated care delivery model in this specialty care setting.
- →The incumbent collaborates with and facilitates the work of physicians, nurses, and other members of the medical facility who provide patient care.
- →The Advanced MSA coordinates and provides diverse and varying degrees of support to unit staff and manages the processing of consults and action required reports and return to clinic orders to ensure that patients are seen in a timely manner and that workload is correctly entered.
- →The work requires a practical knowledge of computerized data entry and information processing systems, advanced knowledge of the standard procedures, medical records, and medical terminology specific to the services provided.
- →The duties include but are not limited to: Coordinates with the patient care team to ensure maximum utilization of the cardiac cath lab.
- →Routinely works with personal computers and has a strong knowledge of MS Office applications as well as other VA software and Clinic specific software to complete the duties of their job.
- →Functions as an independent clinic clerk and receptionist.
- →Provides complete appointment management according to cardiac cath lab guidelines, to include scheduling, cancelling, and re-scheduling patient appointments and/or consults Has taken and maintains Outpatient Scheduler training.
- →Interacts in a collegial relationship with and provides support and assistive patient services to physicians, nurses, and other healthcare personnel in the Cardiology Service outpatient clinics and cardiac cath lab by ensuring that the prescribed plan of care and activities associated with its implementation requiring clerical intervention are appropriately and judiciously completed.
- →Receives and makes telephone calls for clinical staff and acts as a receptionist to patients, other professional and clinical staff, and the public.
- →Composes correspondence pertaining to clerical and administrative functions of the clinical service.
- →Maintains electronic records and files on all matters pertaining to the overall function of their specialty area.
- →Prepares recurring reports pertaining to administrative and clinical functions.
- →Checks accuracy of data being reported.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no education substitution for the GS-6 grade level.
Personality Fit
Job ID: f7fc3728-5643-478d-aa04-2b6dbd4c0859
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