Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted today
About the Role
The incumbent serves as an Advanced Medical Support Assistant (AMSA) in the Community Care department that works collaboratively in an interdisciplinary coordinated care delivery model. The AMSA provides specialized clerical and administrative patient support to Patients through the Community Care. The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.
What You'll Do
- →The AMSA at this level in the VACC Service Line provides specialized and expert administrative care coordination and patient support.
- →It is expected that the AMSA works independently and require infrequent or direct contact from the assigned lead and/or supervisor.
- →The AMSA works closely with clinical personnel to ensure patients receive timely scheduled care and follow up in their local community.
- →AMSAs at this level require specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across all disciplines and specialties through community care.
- →The AMSA recommends changes to existing clinic procedures based on current administrative guidelines and expertise in utilizing numerous advanced patient systems involved in an interdisciplinary coordinated care delivery model.
- →Other assignments at this level include, but are not limited to: processes incoming patient messages through secure messaging and care requests through MyHealthyVet.
- →The Advanced Medical Support Assistant position is with Community Care.
- →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
- →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
- →Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 59889F Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 862defa0-a5f7-4f36-b1ad-fdc2d34a177c
Posted via USAJobs