Job Listing
Medical Support Assistant (Advanced)
Veterans Health Administration · Posted 17 days ago
About the Role
The VAMC in Bath NY is seeking an Advanced Medical Support Assistant to join the Community Living Center. The Medical Support Assistant will function in a technical advisory capacity in the Community Living Center (CLC) and within Geriatrics & Extended Care Line, assist residents with questions, complaints and information relating to administrative resolution.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The Advanced Level Medical Support Assistant (MSA) position serves as a Medical Support Assistant in the Community Living Center.
- →The Medical Support Assistant will function in a technical advisory capacity in the Community Living Center (CLC) and within Geriatrics & Extended Care Line, assist residents with questions, complaints and information relating to administrative resolution.
- →The Medical Support Assistant performs the clerical and assistant support, which encompasses a variety of different duties and responsibilities.
- →The Medical Support Assistant performs clerical work in support of the care and treatment given to residents in the Community Living Center (CLC).
- →Medical Support Assistant helps residents either in person or over the telephone.
- →Receives and relay incoming and outgoing telephone messages to staff.
- →Recognizes and refers urgent inquiries to professional staff for immediate actions.
- →Receives and can direct residents and visitors' inquiries to the appropriate staff member for assistance.
- →The Medical Support Assistant determines the general nature of inquiry and can independently respond to all administrative questions.
- →The Medical Support Assistant also interfaces and collaborations with larger health care-system providers including VA and non-VA specialists, hospitals, diagnostic and treatment facilities, and community-based programs to set up appointments for residents to be seen.
- →Work Schedule: Monday-Friday 07:30-16:00 Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.
- →When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
- →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation/examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 386d9e25-2f51-48ed-a91f-f8f988dc408b
Posted via USAJobs