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MEDICAL RECORDS TECHNICIAN (ROI)
Veterans Health Administration · Posted today
On-siteCharlotte, NC$46K – $60KApply by May 29, 2026Medical Records TechnicianESFJESTJISFJISTJTrades
Apply for this job →About the Role
This position is located in the Release of Information (ROI) section at the Charlotte VA Health Care Center; Charlotte, North Carolina. Release of Information (ROI) technicians disclose health information in accordance with all laws and regulations governing authorization and disclosure of health information.
What You'll Do
- →At the full performance level (GS-06), you will serve as a Medical Records Technician (Release of Information) responsible for applying, interpreting, and analyzing laws and regulations related to the disclosure of health information.
- →Your duties will include, but are not limited to: Evaluate the adequacy of each completed authorization form.
- →Screen each request for information to determine urgency and assure that most urgent requests are completed first using established priority systems.
- →Professionally greet veterans/visitors and assist them in determining the exact nature of the request and whether the information requested can be released.
- →Apply public laws, rules, regulations and exclusions governing confidentiality of the medical record, including the Privacy Act, Freedom of Information Act (FOIA) and 38 U.S.C. 7332 governing the release of records containing information regarding the treatment of or referral for drug and/or alcohol abuse, Sickle Cell Anemia, and infection with Human Immunodeficiency Virus (HIV).
- →Process all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE), referring only problem cases to the Supervisor.
- →Evaluate the validity of each request.
- →Determine which information is to be released in compliance with existing laws (Privacy Act of 1974, FOIA, and Health Insurance Portability and Accountability Act).
- →Ensure that proper authorization exists before release is made.
- →Process the request to the requesting agency or individual.
- →Input all requests into the ROI computer package for logging and tracking of these requests.
- →Receive and direct callers and visitors.
- →Receive and/or give out forms and assist visitors and/or callers with the completion of forms or documents.
- →Respond to questions from patients concerning services.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓You may be required to serve a probationary period.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
- ✓IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Personality Fit
Job ID: e0190bdb-d405-45f5-9c17-23ae09e8c6cc
Posted via USAJobs