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Medical Records Technician (Release of Information)
Veterans Health Administration · Posted 45 days ago
On-site Asheville, NC $36K – $59K Apply by May 21, 2026 Medical Records Technician ESFJESTJISFJISTJ Customer SuccessTrades
Apply for this job → About the Role
This position is located in the Health Information Management (HIM) section at the Charles George VA Medical Center (CGVAMC). The MRT (ROI) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party.
What You'll Do
- →GS- 4 Summary of Duties: Employees at this level serve in entry level MRT (ROI) position and receive close supervision and support from more experienced ROI staff members.
- →MRTs (ROI) receive and validate authorization forms and requests for information, and prioritize requests per policies and regulations.
- →They use various computer applications to track and release all authorized ROI requests.
- →They process and release health information to authorized first- and third-party requestors.
- →MRTs (ROI) initiate and maintain the accounting of disclosure for all records disclosed from a Privacy Act system of records.
- →They ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information.
- →GS-5 Summary of Duties: Employees at this grade level serve in developmental positions as MRTs (ROI) and receive guidance from more experienced staff members for complex release of information procedures.
- →They receive and validate authorization forms and requests for information and prioritize requests according to policies and regulations.
- →They utilize various computer applications to track and release all authorized release of information requests.
- →They also process and release health information to authorized first- and third-party requestors.
- →They initiate and maintain accounting of disclosure for all records disclosed from a Privacy Act system of records.
- →They communicate with internal and external stakeholders to provide technical expertise regarding the release of information process.
- →They ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information.
- →GS-6 Summary of Duties: This is considered the journey level for MRT (ROI) positions.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: 4e9f5b52-0d5c-4f09-a033-de948a13c4ec
Posted via USAJobs