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Medical Administrative Assistant
Veterans Health Administration · Posted 7 days ago
Hybrid Chesapeake County, VA $51K – $67K Apply by Jun 8, 2026 Miscellaneous Clerk And Assistant ESFJISFJ Operations
Apply for this job → About the Role
The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Hampton Veterans Affairs Medical Center (HVAMC), Mental Health Service, Office of the Community Based Outpatient Clinic Mental Section, at the North Battlefield VA Outpatient Clinic (NBVAOC). The purpose of the position is to manage all clinic profiles and consult operations for the Mental Health Community Based Outpatient Clinics Section.
What You'll Do
- →This position serves as a point of contact regarding clinic profiles and consult management for the assigned area.
- →Duties include, but may not be limited to the following: Clinic Profile Management Applies policies, practices, and procedures involving the creation, maintenance, and efficiency of clinic profiles.
- →Applies Mental Health clinic practices and guidelines to identify and resolve issues or problems that are of a procedural or factual nature for respective clinics.
- →Works closely with GPM to establish and manage clinic profiles.
- →Completes required tasks for clinic profiles including the submission of clinic builds, audits of clinic utilization and modifications, bi-annual grid validation projects, and monitoring clinic grids for accuracy and fidelity.
- →Functions as the administrative process and policy expert, advising medical and administrative staff relative to creating new clinic profiles or making changes to established profiles.
- →Coordinates with the coding department staff to determine if clinic services are billable; verifies with Health Information Management Section (HIMS) that the appropriate provider metrices are entered on the electronic encounter form setup and follows up on incomplete encounters entered by service providers.
- →Works with GPM and MCA staff and with clinical services to ensure the clinic stop code information corresponds with the DSS stop code identifiers on the clinic profiles.
- →Serves as a point of contact regarding consult management for the assigned area.
- →Independently manages consult packages by ensuring consult submissions processed timely and efficiently.
- →Responsible for programming detailed encounter forms and action profile settings, resolving the electronic no-show policy, setting appointment length and overbook capacity, and assigning specific user class rights to providers based on verified credentials.
- →Consult Management Serves as a point of contact regarding consult management for the assigned area.
- →Independently manages consult packages by ensuring consult submissions processed timely and efficiently.
- →Maintains consult tracking data via the Veterans Health Information Systems and Technology Architecture (VISTA) consult tracking package.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 772a8696-3b7c-4132-8d9a-f5751cb0f1fd
Posted via USAJobs