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Learning Management Systems Specialist
Federal Aviation Administration · Posted 136 days ago
Hybrid Belgium $77K – $120K Apply by May 28, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ OperationsEducation
Apply for this job → About the Role
The position is for the Air Traffic Organization (ATO) Technical Training Directorate, Technical Curriculum Architecture Team. The position serves as a Learning Management System Specialist providing support to the Blackboard Node Administrator. Performs multiple, varying, and complex assignments under minimal direction to support the Directorate's training activities.
What You'll Do
- →The Learning Management System Specialist provides technical and program support for Blackboard Ultra and the Tech Ops Distance Learning Program.
- →Applies experience and comprehensive knowledge of learning management systems (LMS), training operations, and related policies to plan, coordinate, and execute complex work with minimal direction from a project/program manager or more experienced specialist.
- →Acts as a contributing specialist on large work activities that support the Blackboard Ultra learning management system and the Tech Ops Distance Learning program within the Technical Curriculum Architecture Team.
- →Manages the day-to-day operations in Blackboard Ultra, including loading and activating courses, adding users, and enrolling instructors and course builders.
- →Ensures course content is properly integrated by coordinating with eLearning Representatives (eLReps) and resolving content-related issues or routing them to the appropriate technical resource.
- →Uploads acceptance test results and maintains required course documentation.
- →Works across functional and organizational lines to assists the eLMS administrator with creating and adding Directorate-specific courses in both systems and verifies that courses function correctly across platforms.
- →Supports initial course development and assists eLReps with the deployment of Blackboard courses.
- →Participates in User Acceptance Testing to identify issues and confirm that content communicates correctly between Blackboard Ultra and eLMS.
- →Researches, analyzes, and resolves requests related to exam retakes, bypass exams, and waivers in accordance with established policies.
- →Makes authorized updates to test status (Pass/Fail, Lock/Unlock) and advises management on available options based on test or course outcomes.
- →Handles sensitive information, including personal identifiable information (PII), in accordance with policy requirements.
- →Generates, reviews, and distributes Blackboard and eLMS reports related to user activity and course completions.
- →Responds to questions about Blackboard content, course access, and system processes.
Requirements
- ✓We are not accepting applications from noncitizens.
- ✓Education may not be substituted for experience.
Personality Fit
Job ID: 50c9660f-d819-4631-b69b-47b3fc6ec5d6
Posted via USAJobs