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Lead Transportation Assistant
Veterans Health Administration · Posted 15 days ago
Hybrid El Paso, TX $50K – $66K Apply by Jul 7, 2026 Transportation Clerk And Assistant ENFJENFPESFJISFJ Customer Success
Apply for this job → About the Role
The incumbent is responsible for overseeing the daily activities of clerical staff who perform in a team-oriented, customer driven, professional environment to develop new models of care that emphasize prevention, improve access and coordination of care; educate and empower patients and their families; enhance the customer experience with positive human interactions and therapeutic alliances; and promote the coordination, continuity and integration of care.
What You'll Do
- →Major Duties: Determines eligibility for the Beneficiary Travel Program and process request.
- →Schedules transportation requests from customers and providers.
- →Utilizes the Computerized Patient Record System (CPRS) to review medical records.
- →Determines eligibility for services to be paid by the VA.
- →Monitors the use and rate of expenditure of budgeted funds in assigned fund control points through continuing dialogue with fiscal and the Mobility Manager, review of written documents, and examination of accounting records.
- →Works closely and frequently with the Medical Center fiscal office regarding BT funds, obligations and expenditures.
- →Performs data analysis to generate a variety of reports.
- →Performs Beneficiary Travel (BT) Program activities, including patient transport, Special Mode Travel (SMT), mileage reimbursement claims, transportation contracts, 911 ambulance claims, inter-facility transfers, and common carrier transportation.
- →Receives invoices for payment of transportation services.
- →Determines and obligates fund control points.
- →Investigates authorizations and forwards for supervisory approval.
- →Resolve clients and customers problems and meets their expectations.
- →Other duties as assigned.
- →Work Schedule: Monday-Friday, 8:00am-4:45pm Telework: This position may be authorized for telework.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: eae0b8a3-f74e-427f-947b-0af10d7c1a1d
Posted via USAJobs