Job Listing
Lead Transportation Assistant
Veterans Health Administration · Posted 77 days ago
Hybrid White River Junction, VT $57K – $74K Apply by Jul 10, 2026 Transportation Clerk And Assistant ESFJINFJISFJISTJ Healthcare
Apply for this job → About the Role
This Lead Transportation Assistant position is located in the Travel Section of the Business Office at the White River Junction VA Healthcare System in White River Junction, Vermont. The position is full time, at 40 hours per week.
What You'll Do
- →The incumbent works with the Supervisor on workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the Veteran Travel Service(VTS) Support Services Program.
- →Duties may include, but are not limited to: Assists with planning and directing programs that provide Veteran Travel Service(VTS) support services.
- →Provides advisory services to internal and external customers.
- →Coordinates day to day program flow, processes and functions of the Beneficiary Travel Self Service System (BTSSS), electronic Claims Adjudication Management System (eCAMS), and VetRide scheduling software .
- →Provides technical and management guidance necessary to achieve optimum use of service resources.
- →Collect, compiles, and tracks data and statistical information to support Veterans Transportation Service (VTS).
- →Receives and verifies accuracy and completeness of workload.
- →Maintains automated system of program-specific data to track progress, milestones, performance measures, clinic trends as it pertains to health and travel benefits.
- →Uses Veterans Health Information System & Technological Architecture (VistA, Computerized Patient Record Systems (CPRS), eCAMS, Beneficiary Travel Self Service System (BTSSS), or SharePoint Consult/Request Tracking System to process internal consultations.
- →Plans and provides support services for program areas.
- →The employee is knowledgeable of overall facility and network goals, missions, and priorities to ensure that patient transportation supports other programs.
- →Incumbent must have an extensive knowledge of VA laws, directives, policies and procedures, incumbent must have a strong attention to detail as related to VA healthcare and Beneficiary Travel.
- →Work Schedule: Monday - Friday 6:30 am - 3:00 pm Telework: Ad-hoc.
- →Virtual: This is not a virtual position.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: afd7aa5d-972e-42e7-83c5-268b274da8e5
Posted via USAJobs