Job Listing
Lead Medical Support Assistant
Veterans Health Administration · Posted 59 days ago
About the Role
The Lead Medical Support Assistant will work in the Outpatient areas within the Health Administration Service at the 32nd Street Community Based Outpatient clinic. The incumbent monitors and makes work assignments, provides input on performance, resolves daily workplace issues, and maintains efficient workflow. This position is located at: the 32nd Street Community Based Outpatient Clinic, 400 North 32nd Street, Phoenix, AZ 85007.
What You'll Do
- →30 Day Hiring Model The Department of Veterans Affairs is implementing a streamlined 30-Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit-based selection.
- →This improved process reduces traditional hiring timelines by integrating early coordination, faster assessments, and efficient pre-employment actions.
- →Applicants can expect a more transparent, predictable, and efficient hiring journey from announcement to entry on duty.
- →What Applicants Can Expect Expedited Candidate Review Once the announcement closes, Human Resources will quickly review applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager consideration.
- →Quick Interviews & References HR may arrange interviews and will request references within 3-5 days after being referred to the hiring manager.
- →Streamlined Pre-Employment Requirements: Following a tentative offer, applicants should be prepared to complete required steps, such as fingerprinting and background check, credentialing, and medical examination within 3 days of the offer.
- →Clear and Timely Communication: Applicants will receive clear communication at key milestones, including referral, tentative offer, and onboarding instructions.
- →After meeting pre-employment requirements, candidates will receive a final job offer and start date.
- →Onboarding tasks may continue after starting, with HR ensuring timely completion for a smooth transition into VA service.
- →If selected, applicants should be prepared to come onboard within 30 days of the announcement closing.
- →Duties include, but are not limited to: Monitoring and making work assignments, providing input on performance, resolving daily workplace issues and maintaining efficient workflow.
- →Conducting ongoing reviews to ensure quality of work.
- →Ensuring accurate and timely scheduling of appointments.
- →Providing guidance to staff members to include changes in policies and procedures.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: da2dc405-bc2a-4e9e-8b99-4755aaf54154
Posted via USAJobs