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Lead Medical Support Assistant

Veterans Health Administration · Posted 47 days ago

On-site Battle Creek, MI $58K – $75K Apply by May 26, 2026 Medical Support Assistance ESFJESTJISFJISTJ OperationsCustomer Success
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About the Role

The Battle Creek VA Medical Center is recruiting for a Lead Medical Support Assistant. The Lead Medical Support Assistant will function in Business Operations Service. .Located at the Battle Creek VA Medical Center. This posting may be used to fill other vacancies within Business Operations Service. Current openings in Call Center and Specialty Clinics.

What You'll Do

  • The Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow.
  • VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Work Schedule: 8:00am to 4:30pm Monday Thru Friday - Hours may vary based on Veteran's needs.
  • Virtual: This is not a virtual position.
  • Functional Statement #: 91159-O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: d70dcdfd-67cd-4aca-b33d-a821cb75619c

Posted via USAJobs

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