Job Listing
Lead Medical Support Assistant
Veterans Health Administration · Posted 142 days ago
On-site Long Beach, CA $63K – $81K Apply by May 20, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
The Long Beach VA Health Care System is currently recruiting a Lead Medical Support Assistant for the Imaging Service. The Lead Medical Support Assistant within this department demonstrates the ability to effectively plan, organize and execute a wide range of responsibilities and interactions with staff and patients. The employee should be familiar with all modalities of the Imaging Department and their scheduling procedures.
What You'll Do
- →Duties include, but are not limited to: Must be familiar with each modality of the Imaging Department as far as the role of the MSAs are concerned Manages all the modalities schedules and precisely communicates any changes, outcomes and/or any issues to the appropriate parties (patient, provider, coworker, or management) to ensure, and to minimize disruption of service.
- →Familiar with the VistA Scheduling Packages as well as VistA Radiology Package and all the practices and regulations governing scheduling regarding the Imaging Department.
- →The Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues, and maintains efficient workflow.
- →Responsible for scheduling appointments; including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
- →Provides educational sessions to train new employees in clerical process in an efficient and effective manner to ensure that clerical processes, functions and goals are understood and met.
- →Knowledge to be able to step in any MSA position in the service line.
- →May be asked to perform administrative duties of the Supervisor in his/her absence.
- →Proficient in protocoling radiology orders and preparing complete and accurate MRI packets in accordance with departmental requirements.
- →Other duties as assigned Work Schedule: Monday-Friday, 7:30am-4:00pm Telework: Not Available Virtual: This is not a virtual position Functional Statement #: 000000 VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination if applicable.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: 7848b1db-c4b4-4e6a-9b8d-9be5028f57ce
Posted via USAJobs